Hi Ray
I thought I would take a moment to thank you and Sam for your efforts over the last 4 years.
I have just come out of a managers meeting which discussed at length the positives and negatives that we have with our supplier base and I am pleased to advise you that Style ranked as our best supplier.
The current range we have developed has extended our reach significantly, allowing us to enter into the upper mid commercial market. Our defect return rate has never been better, in fact we are not intending on deranging any of the chairs for 2011. Given the fact that you are in a different state, your lead times and response times for urgent deliveries are actually better than our 3 local suppliers.
Please congratulate your team and I look forward to our ongoing partnership
Best Regards
Bruce Hemburrow
Director
www.progressiveoffice.com.au